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Case #1
This is an actual former Home Depot customer
which had a bad experience and forwarded this to us!
Timeline
of bathroom remodeling project for Farmington Hills, MI (inv. # 2722-232788)
Jan. 20th, 2008: I met with Mike
Mc Dermed at the Commerce Home Depot to schedule guest bathroom remodeling project. Project was scheduled and
billed to Home Depot credit card. Mike stated the Job would take 2 to 3 days and would start as soon as I recived the materials
Monday, February 10th:
materials arrive at my home
Tuesday,
February 11th: Home Depot calls my home requesting that I contact Chenowyth Construction to schedule material
inspection. I called Chenowyth Construction to schedule an inspection for Friday, 2-15-08 @ 8:30 A.M.
Friday, 2-15-08: Chenowyth Construction
shows up 1 hour late and a man named Aaron spent less than 15 minutes inspecting material. When
inspection is completed, Aaron states that the cabinet doors on the vanity are dented and he would FedEx me another set of
doors. After Aaron left, I realized the cardboard & banding was still wrapped around the
vanity and there was no way he could have seen the doors on the vanity. At this time Aaron gave me a work schedule that stated
the work would commence on Wednesday, 2-20-08 first thing in the morning and would be completed on Monday, 2-25-08.
Monday, 2-18-08: I contacted Chenowyth
Construction to see what time they planned on starting, Wednesday, 2-20-08. Their response was, we will be out after 10:30
A.M. on 2-20-08. I stated this was unacceptable and they said what’s the difference…you need to be home while
we are in your home for the entire 4 days. I asked if this was a firm policy, and they stated that my salesman at Home Depot
conveyed this to me, which was not true. At this point, I had no
other option than to cancel the job...which is what I did. I called Parko Home Renovations and Ron
Parko, the owner, was at my home in 30 minutes and provided me with a competitive quote. Ron stated he would be at my home
the next morning at 8:00 A.M.
Tuesday
2-19-08: Parko Home Renovations is my home at 7:45 A.M. and completed this bathroom remodel
in 1 ½ days. Ron Parko, the owner of the company stated that I did not receive a toilet seat & lid, universal vanity
filler and brushed nickel handles for my vanity. Furthermore, Ron Parko asked why Home Depot sent extra vanity doors, because
the ones that came with the vanity were fine. Ron also stated that I was shipped double the amount of floor tiles (200 extra)
which I returned for a $136.00 credit. *Bathroom floor measures 5 X 8
Thursday, 2-21-08: Mike Mc Dermid reorders nickel
plated handles for vanity, universal vanity filler and toilet seat & lid. I was promised these items would be FedExed
and arrive at my home in lees than a week.
Monday, 2-25-08: Great Lakes Granite comes to my home to take final measurements
for granite counter tops and informs me that that they do not re-connect any pluming. I now learn
that this is my own responsibility…one that Mike Mc Dermid never conveyed to
me.
Tuesday,
2-26-08: Toilet seat & lid arrive at my home, but no nickel plated handles or universal vanity filler.
Summary: As of 3-3-08, this simple
bathroom remodel job that Mike Mc Dermid promised would take 2 to 3 days is over 6 weeks old and
I’m still missing parts and waiting for my granite counter top to be installed.
Note: After the extra parts were available,
Parko Home Renovations complete the installation of the ordered parts before the granite company showed.
As you can see from the above letter. Home
Depot or Lowes uses a "SUB-CONTRACTING COMPANY" that turns and "SUB-CONTRACTS" to a "SUB-CONTRACTOR".
When you shop at the Home Depot or Lowes Home Improvement
stores, the person you design with, develop a trust with, and share you concerns with will never once set foot into your home.
After they sell you on their products and service they are done, any complaints even go to the manager. They floor sales designer
is done. Your project is assigned to the Installation
department. The Installation department gathers the paper work and faxes to a few "SUB-CONTRACTORS" to see who will
be willing to do your job. The "SUB-CONTRACTOR" who then wins the bid the shops for another "SUB-CONTRACTOR".
Do not be fooled by the shirts, they make all "SUB-CONTRACTORS"
wear them. They even have them place their yard signs in your yard to finish the illusion.
Case #2
Please do not fall into this!
Typical scenario.
Lets say you need some home improvement done. You search the Internet and chose a company that comes up on top of the search
to call. Lets call the company "A B C" building company. The company looks good, seems they
been around since the mid 1960's. The person who answers the phone we will call Joe. Joe comes out to
give you quote for the home improvement that you are requesting. Joe informs you that plans or specifications
are not needed to get a firm and accurate estimate. Joe gives you a price and it seems very reasonable.
You sign and then comes the disappointments. You find that Joe does not have any in house staff other
than himself. This means Joe sub-contracts everything! Unfortunately for you, Joe
has under bid the actual costs. It is not Joe's fault directly, Joe just
does not know the actual costs associated. Therefore Joe has to cut corners, but where? First Joe starts with the quality. Joe hires sub-contractors that will do the work for
cheap thinking they might get work from the next contract that Joe signs. The problem with this is that Joe has no idea if they are even capable of performing the work. Joe checks in when
the project is under way and voices some orders to the sub-contractors. Your however in shock at the personnel and job being
performed. However, Joe does not care as long as he makes money.
Please hire a company that
when you call for a price, the person performing the job will be the one you meet.
This way there will be a better control
over cost over runs and change orders.
You also get to see a portfolio of the work actually performed by the individual
themselves.
You can deal direct with the staff to address any and all situations.
Your project tends to finish in
a more timely manner.
There many benefits for dealing direct. I personally know this and "ABC" is short for an actual company. We were once hired by Joe to finish up the remodeling project that went very bad for Joe. If only Joe
called us first.
Call for a free estimate
Case #3
While shopping for some materials at the Canton Michigan Lowes Home Improvement store, I over heard a very disturbing
conversation between a Lowes Home Improvement Store Employee and a Lowes installer. The Lowes Home Improvement installer was
asking the associate in the Plumbing department a question. He asked, "When installing tile for a shower if he installs
the tile directly to the rubber liner". The associate in the Plumbing department thought that would work and explained
to the Lowes installer on how he would do it. FYI: THE CORRECT WAY IS TO DO A CEMENT PRE-SLOPE TO THE DRAIN. THEN A
RUBBER LINER IS INSTALLED OVER THE PRE-SLOPE. THIS LINER RUNS NO LESS THAN 6" UP THE WALLS AND OVER ANY CURB. ONCE THE
LINER IS INSTALLED THE WALLS ARE INSTALLED. AFTER THE INSTALLATION OF THE WALLS A CEMENT BASE IS POURED OVER THE RUBBER LINER
AND WITH THIS THE DRAIN ELEVATION IS DETERMINED AS WELL AS THE PROPER PITCH. AFTER THE CEMENT IS CURED THEN YOU CAN START
TO TILE. You cannot expect tile to stick to rubber it will not happen. Plus if it did how would you pitch to the drain?
The Advice was completely wrong and the installer had no business even attempting to perform this task without proper training.
Lowes Home Improvement should really look into the installers qualifications if they are going to offer Lowes installation
service for bathrooms.
Case #4
coming soon, you will love this!
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LOWES-CANTON MICHIGAN
HOME DEPOT-CANTON
MICHIGAN
LOWES CANTON
HOME DEPOT CANTON
LOWES CANTON
HOME DEPOT CANTON
 OWNER WORKED ON ABC TELEVISION
SHOW EXTREME MAKEOVER HOME EDITION
PARKO HOME RENOVATIONS,
Phone: (734) 812-3884
Michigan Home Improvement Michigan Home Remodeling Michigan Improvement Contractor registration form
site map
Changing LINKS
Parko Home Renovations offers Remodeling
service for these areas
What is a general contractor? A general contractor is an individual, who makes the deals with another
person or maybe an organization to construct, renovate and demolish roads, highways and buildings. A general contractor is
referred to as the builder of the prime construction project or the deal. Any fault or any defect in the construction, the
contractor is held responsible.
The
general contractor usually supplies raw materials and all the essential equipments needed for the construction. It is normal
for the contractor to join hands with other contractors, who are known as sub-contractors. There are many companies, which
are experts in this field. You can find various construction companies in Canton
Michigan. Normally, the construction includes commercial and residential construction, which consists of kitchen remodeling,
roofing, sliding, interior electric installations, contracting, painting and many more. If
you want to give your home a new look or wish to renovate it completely, then Parko Home Renovations will do the job for you.
However, you need to ensure that you select an experienced and reputed contractor. An
expert Canton Michigan contractor will decide the depth and quality of your construction, your choice and the style
that wish to instill in the home or your office. In fact, some general contractors
in Canton Michigan offer free estimates and advice on your construction. Usually, the contractor has ample advice
on the information of construction businesses. These contractors usually vary in their section of works. Parko Home Renovations are
specialized in major kitchen model, home renovation, Custom Fireplace Remodeling or Renovation projects. While Parko
Home Renovations are called up for repair and maintenance and remodeling tasks, the sub-contractors are given contracts
of electrical and plumbing where required on renovation or remodeling projects. In addition, you need to see that
Parko Home Renovations is the general contractor you choose, is a licensed one. Parko Home
Renovations may also suggest professional designs and the of making houses that may suit the needs of old age people. There are normally, a huge number of contractor services in Canton. If you are in need of building
up a property, Remodeling or Renovating in Michigan, you can always get help from Parko Home Renovations. Thus, choosing
the right general contractor can make your project a success, whereas picking a wrong one may ruin it all.
Home Imrovement and Remodeling Complete Home Improvement and
Remodeling. We offer Kitchens in a week and Bathrooms in four days. Custom Fireplace remodeling. Visit our web site for more
details and a list of services that we offer.
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